Refund Policy

This refund policy applies to Artframe and its published services, including custom picture framing and consultations.

At Artframe, we strive to provide high-quality framing services. Our refund policy is designed to ensure customer satisfaction while adhering to local regulations.

Eligibility for Refunds

To be eligible for a refund, the request must be made within the specified timeframe after the purchase. The item must be in its original condition and packaging.

Exclusions from Refunds

Refunds do not apply to custom orders that have been personalized or altered to meet specific requirements. Please review your order carefully before finalizing.

Requesting a Refund

To initiate a refund, please contact our customer service team with your order details. We will guide you through the process.

Processing Refunds

Refund requests will be processed within a reasonable timeframe. Once approved, refunds will be issued to the original payment method used during the purchase.

Cancellation Policy

If you wish to cancel your order, please notify us as soon as possible. Cancellations can be processed before the framing work begins. Once production has started, cancellations may not be possible.